Frequently Asked Questions
FAQ's Plan-It Storage

When can I move in?

If there is a storage space available that meets your specific storage needs you can move in anytime.

How much notice needs to be given before I move out?

We require a 30-day written notice before you move out.

What type of documentation do I need to provide in order to rent a space?

We require a government-issued ID (examples: driver’s license, state ID, or passport).

Do I need to sign a long-term lease?

No, we rent on a month-to-month basis unless the customer requests otherwise.

Does there have to be someone in the office to let me through the security gates?

No. At the time of signing you will be given your own unique security pass code that will allow you access through the gates and your unit during access hours.

How do I make a payment?

You can pay in person, mail a check or money order or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card/savings/checking account monthly. Plan-It Storage typically offers discounted rates for Auto-Pay clients.

What forms of payments do you accept?

Checks, Money Orders, VISA, MasterCard, American Express and Discover.

Do you sell boxes and storage supplies?

Yes. We sell various moving supplies in our office.

How do I know how much storage space I will need?

You can either use our Size Guide on our website or call our friendly customer service staff for assistance.

Do I need to bring my own lock?

No. All of our units are equipped with High-Security cylinder locks which are available on site.

Are there any items that I am NOT able to store?

Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.

Do you have handcarts and dollies available at your facility?

Yes. You are welcome to use our complimentary carts to move in.

What are the hours of operation?

Access hours are 6am to 10pm every day; Office hours are Mon - Sat: 9am - 6pm and Sun: 11am - 3pm.

Does Plan-It Storage Rent Trucks?

Yes. We offer a full selection of U-Haul Trucks, trailers, car dollies, and material handling equipment.

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